Pewter Tiles, Metal Tiles, Accent Tiles, Backsplash Tiles, Insert Tiles
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SHIPPING TIME
Orders will ship complete, usually within 2 business days (excluding holidays). If a style is temporarily out of stock, you will be notified of the estimated ship date via email.

METHOD
Our standard shipping method is via USPS Priority Mail. The transit time is most often 2 to 3 days, but not guaranteed. All orders ship from our Los Angeles area factory. An automatic email with a USPS tracking # is sent upon order shipment. For tracking information, go to www.usps.com.

COST
A special flat rate of $5.00 is charged for shipping and handling on U.S orders.

A $10.00 flat rate is charged for shipments to Canada.

INTERNATIONAL
For shipments outside the U.S. and Canada, please contact us for a freight quote before ordering.

ORDERING
$20.00 is our minimum order amount.
The Los Angeles County tax rate (currently 9.75%) will be applied to all orders shipped within California.
Complete orders will usually ship within 2 business days (excluding holidays). If a style is temporarily out of stock, you will be notified of the estimated ship date via email.

REGULAR RETURNS
If you wish to return an order placed through our website, you must request a RETURN AUTHORIZATION NUMBER via email to joann@metalfocustile.com. Please include your order number. Items returned must be in original condition and packaging. All returns must be received with a RETURN AUTHORIZATION NUMBER and within 30 days of our original ship date. A restocking fee of 15% will apply. Actual shipping/handling costs of no less than $5.00 are not refundable. You are also responsible for the return shipping cost to our factory and any package loss incurred in the return transit.

DAMAGE RETURNS
All pieces are thoroughly inspected throughout the manufacturing process, and again, before shipping. We then pack our pieces carefully to prevent any damage during shipping.
Please inspect your order carefully upon receipt. If there is any damage, email us immediately at joann@metalfocustile.com and be sure to include your ORDER NUMBER. We will respond with information on how to proceed, depending on whether or not your order was insured.

PRIVACY
All personal information we may obtain in the process of ordering will remain private and confidential.

PRODUCT INFO
All of our pieces are cast on site using LEAD FREE PEWTER. Due to the hand cast process the pieces may have minute variations.

FINISHES
Silver -- pewter tumbled to a high shine and coated with a gloss lacquer.
Pewter – pewter with an oxidized finish and an all over matte lacquer application.
Aged Brass - plated antique brass finish with an all over matte lacquer application.
*Note: With all finishes there may be a subtle variation in color or tone. The pieces will mellow or darken slightly with age. To maintain a similar to original finish, we recommend you reseal or re-lacquer when needed.

USES
Metal Focus Tiles work beautifully for vertical applications such as walls, backsplashes, fireplace surrounds, etc. They can be used on floor surfaces, but not generally recommended in high traffic areas due to excessive wear (especially on the Aged Brass finish). Also good for decorative pieces such as tabletops or mirror frames. We advise against use where tile is subject to continuous water exposure.

INSTALLATION
*Please employ an experienced, qualified installer.
Use a modified thin set good for metal tile.
Cover metal tile before grouting to keep grout out of the design detail.
*We are not responsible for damage occurring during or after installation.

CARE
To clean, wash with mild soap and water. Dry immediately with paper towels or a soft cloth. Avoid using any abrasive, acidic, or ammonia-based cleaners. Also, never use steel wool or any other abrasive scrubbing materials, this will result in damage to the finish and/or design. To best maintain finishes, reseal or re-lacquer when needed.

 
Pewter Tile Tack, Decorative Tile Inserts
 
Pewter Tile Tack, Decorative Tile Inserts
 
Pewter Tile Tack, Decorative Tile Inserts
 
Pewter Tile Tack, Decorative Tile Inserts
 
Pewter Tile Tack, Decorative Tile Inserts
 
Pewter Tile Tack, Decorative Tile Inserts
 
Pewter Tile Tack, Decorative Tile Inserts
 
Pewter Tile Tack, Decorative Tile Inserts